Tuesday, April 16, 2002

Parature Named to Software Magazine's 26th Annual Software 500

Parature Named to Software Magazine's 26th Annual Software 500

Software Magazine Ranks Parature as one of the World's Largest Software Companies

Vienna, VA (Vocus) October 27, 2008

Parature, the global leader in on-demand customer service software (http://www. parature. com/customer-service-software. aspx), announced today its inclusion on the Software Magazine's Software 500 ranking of the world's largest software and service providers, now in its 26th year.

"The 2008 Software 500 results show that revenue growth in the software and services industry was healthy, with total Software 500 revenue of $451.8 billion worldwide for 2007 representing 14.7% growth from the previous year," says John P Desmond, editor of Software Magazine and Softwaremag. com. "We have added over 100 new companies to the list this year. We're seeing strong growth from more companies based outside the U. S., especially from systems integration and outsourcing services firms based in India."

"Total employee head count was a modest 1.3% increase from the last year. Sectors seeing the highest rates of employee growth included Software as a Service, Search/Portal tools, Supply Chain/Manufacturing, Legacy System Renewal/Integration and Database," Desmond says.

"The Software 500 helps CIOs, senior IT managers and IT staff research create the short list of business partners," Desmond says. "It is a quick reference of vendor viability. And the online version to be posted soon at www. Softwaremag. com] is searchable by category, making it what we call the online catalog to enterprise software."

Some 42 percent of the 2007 Software 500 companies are privately held.

"Parature is very excited to be recognized as one of the world's largest software companies in Software Magazine's Software 500," stated Duke Chung, Parature CEO and President (http://www. parature. com/team_DukeChung. aspx). "To make the list is an exceptional accomplishment, especially considering the number of successful software companies globally. To be included in such a list acknowledges Parature's global leadership in on-demand customer service software. As Parature continues to grow through innovation to serve our vast market, we will continue to set the standard for support teams worldwide by providing the smartest, most efficient way for organizations to support their customers."

Parature (http://www. parature. com/) enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today's Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic, on-demand software enables organizations to get up and running quickly, easily and efficiently.

The Software 500 is a revenue-based ranking of the world's largest software and services suppliers targeting medium to large enterprises, their IT professionals, software developers and business managers involved in software and services purchasing.

Go to www. myswmag. com] to subscribe to digital Software Magazine and be among the first to see the 2008 Software 500. It is being released first in the digital publication.

The ranking is based on total worldwide software and services revenue for 2007. This includes revenues from software licenses, maintenance and support, training and software-related services and consulting. Suppliers are not ranked on their total corporate revenue, since many have other lines of business, such as hardware. The financial information was gathered by a survey prepared by King Content Co. and posted at www. Softwaremag. com], as well as from public documents.

Parature, Inc.
Parature, the leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company's software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today's Web world. Founded in 2000, Parature received the 2007 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. For the past three consecutive years Parature has been on the Washington Business Journal's list of Best Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support more than 10 million end users worldwide. For more information, visit www. parature. com].

Parature is hiring talented people, please visit http://www. parature. com/careers. aspx (http://www. parature. com/careers. aspx)] for more information on joining this winning team.

About Digital Software Magazine, the Software Decision Journal, and Softwaremag. com

Digital Software Magazine, the Software Decision Journal, has been a brand name in the high-tech industry for 30 years. Softwaremag. com, its Web counterpart, is the online catalog to enterprise software and the home of the Software 500 ranking of the world's largest software and services companies, now in its 26th year. Software Magazine and Softwaremag. com are owned and operated by King Content Co.

Software 500 Contact:
Tracy Kunichika
Software 500 Project Leader
Tracyk@softwaremag. com

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