Friday, November 29, 2002

Client Software for Needs Assessment

Client Software for Needs Assessment

Athena Software (http://www. athenasoftware. net/features-outcomes. html) launches new version of Penelope to improve the effectiveness of client software needs assessment using a web based case management and counseling solution.

Guelph, ON (PRWEB) March 8, 2006

Athena Software (http://www. athenasoftware. net/features-outcomes. html (http://www. athenasoftware. net/features-outcomes. html)) launches new version of Penelope to improve the effectiveness of client software needs assessment using a web based case management and counseling solution. Dana Fox, Director of Business Development Athena Software mailto:dana@athenasoftware. net said, “We know that you care about how well your organization is doing, but it is often hard to know how to measure it.” Fox went on to say that, “Outcomes-based evaluation using client self-rating surveys through the stages of service (pre-mid-post) is one proxy approach to answering the hardest question, are we making a difference.”

Both Penelope and Athena Case Management and Counseling Software applications feature a custom outcomes measurements and social service component (http://www. athenasoftware. net/features-outcomes. html (http://www. athenasoftware. net/features-outcomes. html)) that allows any number of surveys to be easily incorporated into both Penelope and Athena by the system administrator at the agency. Surveys (eg. client satisfaction, self-reported ratings, depression index etc.) can be easily accessed and applied to individuals at the pre - mid - and/or post-service stages depending on the nature of the survey. Individual and/or aggregate outcomes can easily be accessed to give a picture of client-expressed ratings during the stages of service and their degree of change over time. Reports and pivot tables allow evaluation results to be broken out by any period and by any category in the system (eg. gender, age, program, funder/ payer, user-defined fields, worker etc).

Athena’s world class case management software will improve the effectiveness of client software needs assessment using a web based case management and counseling solution with fully integrated:

-worker /client scheduling

-client outcome evaluation

-clinical case and session note recording

-program service delivery details

-comprehensive reporting functions

-client self-intake kiosk mode

-internal communications and workflow management tools

-server, backup and operating system

About athena software. net

Athena software is one of the world's most powerful and fully integrated case management and client information solutions designed for counselling, sociology, mental health centers and EAP providers. Athena helps its customers reduce operating costs, increase efficiency and improve customer service by integrating human resources, notes, outcome evaluation and billing into one system. Athena solutions combine decades of combined experience with the power of server-based and open-source database technology. Athena Software, an IBM Business Partner and Server Certified, is listed by the United Way of America’s Outcome Measurement Resource Network (http://www. unitedway. org/outcomes (http://www. unitedway. org/outcomes)) and supports the United Way of America (UWA) new Standards of Excellence initiative.

Athena gives the power to innovate and customize the system back to the customer without the cost. We make systems integration easy and affordable for people helping others.

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