Windsong Properties Receives CPHB Customer Satisfaction Award for Second Consecutive Year
Award represents 100% recommendation rates from home buyers for Active Adult builder
Atlanta, GA (Vocus) March 9, 2009
Windsong Properties, Atlanta's premier active adult courtyard home builder, recently received the Certified Professional Home Builder (CPHB) Customer Satisfaction Award for the second consecutive year. Winners of the CPHB Customer Satisfaction Award received 100 percent recommendation rates from their home buyers, indicating that they would recommend this builder to a friend or family member 100 percent of the time.
The CPHB Customer Satisfaction award is based on an index score made up of a builder's ranking in nine satisfaction categories. Customers of the builder are surveyed and asked to rank the builder in the different categories: professionalism, scheduling, construction quality, communication, problem resolution, employee and trade contractor, punch list, easier than expected and recommendation rating. The combined index score represents the builder's overall customer satisfaction rating, and in order to be the recipient of the CPHB Customer Satisfaction Award, the builder must have the highest index score in their category.
Windsong Properties earned this same recognition in 2007, which is the highest honor from the Certified Professional Home Builders association. Since that time, the builder of retirement communities for Active Adults has also received four gold OBIE awards for excellence in architectural design and construction from the Greater Atlanta Home Builder's Association.
Recipients of the 2008 Customer Satisfaction Awards were honored at the annual Installation and Awards Banquet of the Greater Atlanta Home Builders Association on Jan. 15, 2009.
"Receiving this award is a great honor and recognition that all facets of our operations - from sales through construction to final delivery - are exceeding our homeowners' expectations," said Steve Romeyn, Managing Partner of Windsong Properties. "We understand that our customers value a smooth and efficient building experience. We focus on exceeding their expectations and making them proud to live in a Windsong home. We constantly strive to keep our customers happy, and this award recognizes that our team is very good at doing just that."
Romeyn founded Windsong Properties along with Mark Carruth of Loren Construction. As empty nester themselves, they understand firsthand the wants and needs of an active adult. Windsong Properties builds EasyLiving certified, single story detached home communities specifically designed for those ages 55 and up. Homes include no-step access, wide doorways, lever handles and other amenities that facilitate changing life situations.
Windsong Properties currently has homes available in two neighborhoods. The Villas at Blackberry Run, in Seven Hills, located in Dallas, Ga., is a 78-home retirement community with homes priced from $225,000. Only eight opportunities remain in phase one of The Villas at Blackberry Run. Somerset is the builder's newest active adult community, featuring 58 ranch courtyard homes in Woodstock, Ga., priced from $337,000. All of the homes at Somerset are qualified by Southface as EarthCraft Home© and Energy Star certified. This assures that the homes have a lower cost to operate, are healthier and more comfortable and reduce the impact on the environment.
Romeyn and Carruth bring more than 50 years of local building experience to Windsong Properties, 'Where Life's a Breeze.' The two are passionate about creating communities and homes for empty nesters. Every decision made at Windsong Properties from the design of the community and its amenities, to the floorplans, and the unique customer service approach is targeted to the 50-plus, empty nester group. Windsong Properties invites active adult new home shoppers to visit one of their communities to see firsthand just how easy living the Windsong Lifestyle can be. For more information, call 770-516-3409 or visit www. windsonglife. com.
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