ADC System Services Partners with the GemaTech Group
ADC System Services, LLC (ADC), a leading provider of Business Continuity/Disaster Recovery solutions headquartered in Prince GeorgeÂ’s County, MD, today announced its recent partnership agreement with GemaTech of San Diego, CA. GemaTech is a leading designer and manufacturer of software for the Telecommunications industry, specifically the Business Continuity and Virtual Call Center segments. This partnership unites the expertise of ADCÂ’s Disaster Recovery/Business Continuity specialists with the power of GemaTechÂ’s innovative technology, and the wisdom of both organizationsÂ’ experience. Both ADC and GemaTech understand the complexity that keeps critical systems running and how to guard against telecommunication and data loss
Beltsville, MD (PRWEB) May 12, 2005
ADC System Services, LLC (ADC), a leading provider of Business Continuity/Disaster Recovery solutions headquartered in Prince GeorgeÂ’s County, MD, today announced its recent partnership agreement with GemaTech of San Diego, CA. GemaTech is a leading designer and manufacturer of software for the Telecommunications industry, specifically the Business Continuity and Virtual Call Center segments. This partnership unites the expertise of ADCÂ’s Disaster Recovery/Business Continuity specialists with the power of GemaTechÂ’s innovative technology, and the wisdom of both organizationsÂ’ experience. Both ADC and GemaTech understand the complexity that keeps critical systems running and how to guard against telecommunication and data loss
ADC will now offer the GemaTech Business Continuity Manager as part of its ContinuityPlus product and service offering. BCM is the world's first cost effective solution for the intelligent management of telecommunication services during a disaster affecting business. The BCM builds on the existing disaster recovery services available from traditional telecommunications systems and provides intelligent, on-the-fly, management to provide continuity of communications in any business interruption.
The principle behind BCM is simple - the system takes diverted call traffic, which has been re-routed by standard "divert on failure" systems, and intelligently re-routes each call on an individual basis.
“Businesses today have done a great job of protecting the IT portion of their operation. They often, however, leave their means of communicating with their customer’s uncovered.” said Richard Floegel, GemaTech’s CEO. “By working with ADC we will create a business continuity offering that protects the whole operation. The ContinuityPlus solution makes a compelling case for businesses of any size. The ADC/GemaTech relationship gives our customers a unique and competitive advantage in meeting their needs in protecting their business. I don’t think that has happened before with the flexibility and affordability we jointly offer.”
In the event of a telecommunications failure, traditional digital telephone exchanges are designed to manage the re-routing of telephone (or data) traffic on a trunk-by-trunk basis. Because the BCM makes full use of the normal Public Switched Telephone Network (The PSTN) the system places almost no constraints on where staff members can be located. Calls can be routed anywhere that it is possible to receive a phone call.
Anthony D. Castillio, Sr., ADC’s President and CEO says, "We are thrilled to partner with the folks at GemaTech”. “Incorporating GemaTech’s BCM product into ADC's existing disaster recovery solutions, allows us to offer a more comprehensive business continuity package to our healthcare, retail and government/defense agency clients."
About ADC
ADC System Services, LLC, based in Beltsville, MD a leading provider of Disaster Recovery/Business Continuity solutions, has established a reputation as a proven leader in information technology consulting in the healthcare industry. Since itÂ’s inception in 1999, with each project, ADC unites the expertise of knowledgeable specialists, the power of innovative technology, and the wisdom of years of experience. ADCÂ’s offerings include a full range of consulting solutions as part of their three service line offerings:
ImplementationsPlus™ - ADC helps clients avoid missteps in system implementations, so clients can maximize their application and minimize the amount of time they spend worrying whether it will work.
ContinuityPlus™ - ADC's Continuity Planning/Disaster Recovery Services create continuity for clients in a crisis-whether it's merely minutes or much more. ADC understands the complexity that keeps critical systems running and how to guard against data loss.
HIPAAPlus™ - ADC helps clients use the Health Insurance Portability and Accountability Act of 1996 to reap financial advantages. ADC looks at it as an opportunity to empower client business and realize cost savings.
For more informationon ADC System Services contact::
Sharon Chandler
Manager, Business Development
ADC System Services, LLC
Phone - 301-423-9767 Ext 5500
Fax – 301-423-4813
Email - schandler@adcsystemservices. com
Website - www. adcsystemservices. com
About GemaTech
The GemaTech Group designs, develops and specializes in the delivery of always on telecommunications solutions for the flexible working, business continuity and voice recording markets. GemaTech was founded in the UK and the parent company GemaTech, LTD is located in Basingstoke, UK. GemaTech, US, is located in San Diego, CA.
For more information on the GemaTech contact:
Cathie Henry
10981 San Diego Mission Road, Suite 210
San Diego, CA 92108
Phone - 619 283-3765
Fax – 619 464-3128
Toll-free – 866 328-8354
Email – us-sales@gematech. com or c. henry@gematech. com
Website – www. gematech. com
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